Privacy Policy
Last updated: December 2025
This Privacy Policy explains how MainStreet Web Co. (“MSW Co.,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or use our services.
1. Information We Collect
We collect information you voluntarily provide when you:
- Complete a project intake form
- Contact us by email
- Submit payment through our checkout process
This information may include:
- Name
- Business name
- Email address
- Phone number
- Website domain information
- Project details you submit through intake forms
We do not intentionally collect sensitive personal information.
2. How We Use Information
We use the information collected to:
- Provide and deliver requested services
- Communicate with you about your project
- Process payments and subscriptions
- Maintain internal records
- Improve our services and website
We do not sell your personal information.
3. Payments & Third-Party Services
Payments are processed securely through third-party providers such as Stripe. We do not store your full payment information on our servers.
Our website and services may also rely on third-party tools for:
- Hosting and infrastructure
- Analytics
- Form submissions
- Automation and email delivery
These providers only receive the information necessary to perform their services and are expected to handle data in accordance with their own privacy policies.
4. Cookies & Analytics
Our website may use basic cookies or analytics tools to understand site usage and improve performance. These tools may collect anonymized data such as:
- Pages visited
- Browser type
- General location (city or region)
You can disable cookies through your browser settings if you prefer.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal or accounting requirements
You may request deletion of your information by contacting us, subject to any legal obligations.
6. Data Security
We take reasonable steps to protect information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of certain communications
To make a request, contact us using the information below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The version in effect at the time of use governs how information is handled.